Lotte Duty Free to communicate with Gen MZ through 'Challenge and Trip Talk service'

▲This photo, provided by Lotte Duty Free, shows Challenge, and Trip Talk service. (PHOTO NOT FOR SALE) (Yonhap)

SEOUL, December 20 (Yonhap) -- Lotte Duty Free will expand their communication with Gen MZ (start of 1980~start of 2000) through new services such as Challenge, Trip Talk, and more, according to their announcement on Tuesday. 
 
Challenge is the improved version of the customer review service to refer while shopping in the duty free, customers will be able to upload texts, photos, or videos. 

Customers who leave reviews will receive candies, which can be exchanged for Lotte Internet duty-free reward points via a challenge keyword mission every month during a specific time period.

Trip Talk is a community service where people can exchange information about traveling. People can ask questions and share know-how in a group chat formed considering their location, budget, and character. 

Lotte Duty Free will hold a free candy giveaway event for customers who use Trip Talk.

(This article is translated from Korean to English by Dowon Kim.)