(LEAD) Gov't civil service portal goes down; nationwide service disruptions reported

▲ A notice is seen attached to a government-administrated document issuance machine at a district government office in Seoul on Nov. 17, 2023, notifying users of service disruption. (Yonhap)

(LEAD) civil service portal-disruption

(LEAD) Gov't civil service portal goes down; nationwide service disruptions reported

(ATTN: UPDATES with more info in last 2 paras; REPLACES photo)

SEOUL, Nov. 17 (Yonhap) -- The government's online civil service portal went down Friday, disrupting online state public services nationwide, officials said.

The civil service portal, Government24, has become inaccessible, and its front page has displayed a message notifying users of the service suspension since 1:55 p.m.

"Due to issues, including an error with the network equipment of the National Information Resources Service, services will be temporarily suspended," it said, pledging efforts to promptly normalize them.

Earlier in the day, service disruptions at the government's electronic administrative network for public workers, known as Saeol, were also reported nationwide.

The network breakdowns paralyzed both online and offline services of government-issued certificates and documents to the public nationwide.

"The cause of the disruptions lies on network equipment," an interior ministry official said, adding service normalization may be impossible within the day's business hours.

The servers and network equipment for both Government24 and Saeol are located at the National Information Resources Service, an interior ministry-affiliated agency responsible for information system security and management for the government. The agency is located in the central city of Daejeon.

(END)

(C) Yonhap News Agency. All Rights Reserved